Effective Date: August 4, 2026

At Koushiki Vastra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or place an order with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full Name

  • Phone Number

  • Email Address

  • Shipping and Billing Address

  • Order Details

  • Payment Information (processed securely through our payment service providers; we do not store your complete payment details)

We may also automatically collect limited technical information such as your IP address, browser type, device information, and website usage data through cookies or similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Provide customer support

  • Send order confirmations and delivery updates

  • Respond to your enquiries

  • Improve our website, products, and services

  • Comply with applicable legal and regulatory obligations

3. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties where necessary, including:

  • Courier and logistics partners for order delivery

  • Payment gateway providers for secure payment processing

  • Service providers assisting with website operations

  • Government authorities or law enforcement agencies where required by applicable law

These parties are permitted to use your information only for the services they provide on our behalf.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar technologies to improve user experience, remember preferences, and analyse website traffic.

You may choose to disable cookies through your browser settings; however, doing so may affect certain website features.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal, accounting, and tax obligations

  • Resolve disputes and enforce our policies

7. Your Rights

Subject to applicable law, you may request to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your information where legally permissible

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon publication on this page. Continued use of our website constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us:

Koushiki Vastra
33-548/B1, 1st Floor,
Roshi Jewellery Gold & Diamonds Building,
Bank Road, Kerala Ayurveda Hospital,
Beeranth Bail, Kasaragod, Kerala – 671121

Phone: +91 7907667030
Email: koushikivastra@gmail.com